Refund policy
Returns:
-
Products are eligible for return only if they are damaged or defective upon arrival.
-
To initiate a return, please contact our customer support within 3 days of receiving the product and provide clear evidence of the damage (e.g., photos).
-
Products that have been unpacked or used will not be accepted for return, unless they are damaged or defective.
-
Once the return is approved, we will provide instructions for returning the damaged item.
Refunds:
-
Refunds will be processed only after the damaged product is received and inspected by our team.
-
The refund will be issued to the original payment method within 3 business days of approval.
-
Please note that shipping costs are non-refundable unless the product was delivered damaged.
Important Notes:
-
Products that are not damaged or defective cannot be returned.
-
Ensure that returned items are in the same condition as received, with original packaging.
We value your satisfaction and are committed to resolving any issues quickly and professionally.